Effective date: October 2026
4Maze Dog Training ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This page explains how we collect and use information about you, both through our website and through our SMS messaging program.
SMS Messaging Privacy Policy
Data we collect
When you opt in to receive SMS messages from us, we collect:
- Your name
- Your phone number
- Your consent to send SMS messages
How we use your data
We use your information to:
- Operate our business
- Send you the SMS messages you have opted in to receive
Data sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging program terms and conditions
- The messaging program may consist of general customer care messaging to answer questions and provide support, and/or marketing messaging that includes discount codes, special deals, or texts promoting our services, depending on which program(s) you opt in to. We only send content you have explicitly signed up to receive through our opt-in process. Messages are sent from (804) 635-2725.
- You can cancel the SMS service at any time by texting STOP to the number you received messages from. After you send STOP, we will send a confirmation that you have been unsubscribed, and you will no longer receive messages from us. If you want to rejoin, sign up again the same way you did the first time.
- If you are having trouble with the messaging program, reply with the keyword HELP, or contact us directly at 4mazedogtraining@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply to messages sent to and from us. Message frequency varies based on communication needs. Questions about your text or data plan are best directed to your wireless provider.
- If you have questions about privacy, see the rest of this page or contact us at 4mazedogtraining@gmail.com.
Website information
When you fill out the consult form on our website, we collect the information you provide, such as your name, your dog's name and age, your phone number or email, your location, and any message you send us. We use this information only to respond to you and to provide our dog training services. We do not sell or share this information with third parties for marketing purposes.
Our contact form is processed through a third-party form service, which transmits your message to our email inbox. This provider does not use your information for its own marketing purposes.
Payment information
When you book services, payment is processed through a secure third-party payment provider. We do not store your full card number or payment details on our own systems.
Photo and video release
From time to time, we may take photos or videos of your dog during training, boarding, or sessions. These may be used on our website, social media, or in marketing materials to show the results of our training programs. If you would prefer that photos or videos of your dog not be used this way, let us know in writing and we will honor that request going forward.
How long we keep your information
We keep client and consult information for as long as needed to provide our services and for a reasonable period afterward, in case you return for additional training or boarding. You can ask us to delete your information at any time, as described below.
Your choices
You can ask us to access, correct, or delete the personal information we have about you by emailing 4mazedogtraining@gmail.com. We will respond and make the requested change where we reasonably can.
How we protect your information
We take reasonable steps to protect your personal information, including limiting who has access to it. No method of storage or transmission is completely secure, but we work to protect your information appropriately for a small business of our size.
Cookies and tracking
Our website does not use tracking cookies or third-party analytics.
Children's privacy
Our services are intended for adults, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this policy, contact us at 4mazedogtraining@gmail.com.